{"id":59473,"date":"2026-07-13T10:09:32","date_gmt":"2026-07-13T10:09:32","guid":{"rendered":"https:\/\/creditsafecareers.com\/gb\/?p=59473"},"modified":"2026-09-07T10:44:21","modified_gmt":"2026-09-07T10:44:21","slug":"what-its-like-to-start-a-new-role-at-creditsafe-products-alex-marshall-shares-his-story","status":"publish","type":"post","link":"https:\/\/creditsafecareers.com\/gb\/blog\/what-its-like-to-start-a-new-role-at-creditsafe-products-alex-marshall-shares-his-story\/","title":{"rendered":"What It’s Like to Start a New Role At Creditsafe? Product’s Alex Marshall Shares His Story"},"content":{"rendered":"\t\t
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Employee Content<\/span>Product & Design<\/span><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What It’s Like to Start a New Role At Creditsafe? Product’s Alex Marshall Shares His Story<\/a><\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Starting a new role can be exciting, nerve-wracking\u00a0and full of first impressions. For Alex Marshall, joining\u00a0Creditsafe\u00a0has already brought a warm welcome, meaningful project work and a quick introduction to the social side of life here.<\/span>\u00a0<\/span><\/p>

Alex recently joined our Product team as a Product Designer, and we asked him to share what drew him to\u00a0Creditsafe, how his first few weeks have gone, and what has stood out to him so far.<\/span>\u00a0<\/span><\/p>

Rather than telling Alex\u2019s story for him,\u00a0we\u2019ve\u00a0kept this article\u00a0centred\u00a0on his own reflections, with a few short introductions to guide you through the moments and themes he wanted to share.<\/span>\u00a0<\/span><\/p>

\"\u2728\"\u00a0What inspired you to apply\u00a0to\u00a0your role at\u00a0Creditsafe?\u00a0<\/span>\u00a0<\/span><\/h3>

Before joining, Alex says one of the first things that stood out was the way\u00a0Creditsafe\u00a0presented itself online \u2014 not just as a business, but as a workplace with people,\u00a0values\u00a0and personality behind it.<\/span>\u00a0<\/span><\/p>

\u201cAs I was applying, I was looking at the\u00a0Creditsafe\u00a0socials and just got a good feeling from what was being posted; there were posts celebrating employees, promoting charities, supporting initiatives like International Women\u2019s Day, and openly discussing topics like career progression at the company. It all felt very human-first. When I came for my interview, I could tell that this\u00a0wasn\u2019t\u00a0just corporate marketing, it was really built into the culture.\u201d<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"\ud83d\ude80\"\u00a0How did you find the onboarding experience?\u00a0<\/span>\u00a0<\/span><\/h3>

Those early impressions carried through into Alex\u2019s first few weeks, where the structure of the onboarding process helped him settle in without feeling overwhelmed.<\/span>\u00a0<\/span><\/p>

\u201cThe onboarding experience has been\u00a0way above\u00a0and beyond what I was expecting. Everyone\u00a0I\u2019ve\u00a0met has been warm,\u00a0welcoming,\u00a0and helpful. I already feel so integrated into the team.\u201d<\/span>\u00a0<\/span><\/p>

\u201cI\u2019ve\u00a0been surprised at how structured the onboarding process has been.\u00a0There\u2019s\u00a0obviously a lot of information to cover in the first few weeks, but every meeting, introduction and tutorial has had its place. There was also consideration to make sure I\u00a0wasn\u2019t\u00a0bombarded with everything in one go which I think really helped me to take\u00a0in\u00a0what I was learning.\u201d<\/span>\u00a0<\/span><\/p>

Alongside the introductions and training, Alex has also had the chance to learn by getting involved in real project work early on.<\/span>\u00a0<\/span><\/p>

\u201cI also started working on a large project earlier than expected (in\u00a0a good way!). I always learn best by doing, so getting stuck in this early has really helped how quickly\u00a0I\u2019ve\u00a0been able to integrate.\u201d<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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With plenty of nice spots nearby for a stroll, they offer a chance to get out and recharge. <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Alex sometimes plays his PSP on the way to work!<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\"\ud83d\ude0a\"\u00a0What has it been like working here and what are you enjoying?<\/span>\u00a0<\/span><\/h3>

Now that\u00a0he\u2019s\u00a0getting stuck into day-to-day life in the Product team, Alex says\u00a0he\u2019s\u00a0enjoying the variety of the work and collaborative way decisions are made.<\/span>\u00a0<\/span><\/p>

\u201cWorking here is a lot of fun.\u00a0I\u2019m\u00a0really enjoying the variety in my work; the different teams I get to work with and the different areas of the product I get to work on. I really like how much authority\u00a0I\u2019ve\u00a0been given to make design decisions, but at the same time, how involved other people get. Product managers and developers sometimes push back and challenge me on my ideas, which is\u00a0a great way\u00a0to grow my skills.\u201d<\/span>\u00a0<\/span><\/p>

\"\ud83d\udee0\ufe0f\"\u00a0What\u00a0does\u00a0a day in\u00a0the\u00a0life\u00a0look\u00a0like for you?\u00a0<\/span>\u00a0<\/span><\/h3>

Much of Alex\u2019s current work is focused on improving\u00a0experiences in our\u00a0key\u00a0products while helping to create new tools and standards.<\/span><\/p>

\u201cI\u2019m\u00a0currently working on a complete redesign of the login and onboarding flows, so most of my day is spent designing screens and user journeys. One of my long-term projects is to build out our design system so\u00a0I\u2019m\u00a0also working on designing new components for our\u00a0library, and\u00a0documenting them so that the rest of the product team can use them confidently and efficiently in their own designs.\u201d<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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One of Alex's first projects was re-designing a product login portal to be more stylish and accessible to use.<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\ud83d\udc9d How\u00a0are you finding the culture at\u00a0Creditsafe? Does anything stand out?<\/span>\u00a0<\/span><\/h3>

Beyond the role itself, Alex says the culture has been one of the biggest positives so far!<\/span>\u00a0<\/span><\/p>

\u201cThe culture is great! Everyone is so friendly and happy to help, and\u00a0there\u2019s\u00a0a good emphasis put on wellbeing.\u00a0There\u2019s\u00a0loads of content from HR to support us and regular seminars about managing our wellbeing. Mid-afternoon massages are certainly a nice treat!\u201d<\/span>\u00a0<\/span><\/p>

\u201cI think there\u2019s just a lot of respect for employees as actual people.\u201d<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83c\udf1f\u00a0What\u2019s\u00a0some of the highlights for you since you joined?<\/span>\u00a0<\/span><\/h3>

Alex also joined at the perfect time to experience the team outside of the usual working day, with a social already planned during his first week!<\/span>\u00a0<\/span><\/p>

\u201cI got lucky with my timing when I joined as there was a social already booked in for the week after I started. It was an evening of drinks and video games at NQ64 and a delivery of Franco Manca pizza \u2013\u00a0literally two\u00a0of my\u00a0favourite\u00a0things to do in Cardiff. It was\u00a0a great way\u00a0to get to know my team outside of work but reaching the end credits* of Time Crisis with my boss was a definite highlight!\u201d<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83d\udfe5 Final\u00a0thoughts<\/span>\u00a0<\/span><\/h3>

Alex\u2019s first few weeks reflect a few of the things\u00a0we\u2019re\u00a0proud of at\u00a0Creditsafe: a welcoming team culture, structured support for new starters, opportunities to get involved in meaningful work, and an environment where people are encouraged to learn, collaborate and grow.<\/span>\u00a0<\/span><\/p>

If\u00a0you\u2019re\u00a0looking for a role where you can do interesting work, build your\u00a0skills\u00a0and be part of a supportive team,\u00a0take a look\u00a0at our latest vacancies.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Fresh Employee ContentProduct & Design Read more Starting a new role can be exciting, nerve-wracking\u00a0and full of first impressions. For Alex Marshall, joining\u00a0Creditsafe\u00a0has already brought a warm welcome, meaningful project work and a quick introduction to the social side of life here.\u00a0 Alex recently joined our Product team as a Product Designer, and we asked […]<\/p>\n","protected":false},"author":13,"featured_media":59512,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[41,19],"tags":[],"class_list":["post-59473","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-content","category-product-design"],"acf":[],"yoast_head":"\nWhat It's Like to Start a New Role At Creditsafe? 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