{"id":58726,"date":"2026-02-04T17:35:16","date_gmt":"2026-02-04T17:35:16","guid":{"rendered":"https:\/\/creditsafecareers.com\/cl\/?p=58726"},"modified":"2026-04-01T10:13:09","modified_gmt":"2026-04-01T10:13:09","slug":"celebrating-time-to-talk-day-what-wellbeing-means-to-our-mental-health-first-aiders-2","status":"publish","type":"post","link":"https:\/\/creditsafecareers.com\/cl\/blog\/celebrating-time-to-talk-day-what-wellbeing-means-to-our-mental-health-first-aiders-2\/","title":{"rendered":"Celebrating Time To Talk Day: What Wellbeing Means to Our Mental Health First Aiders"},"content":{"rendered":"\t\t
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“Talking about how\u00a0<\/span>we\u2019re<\/span>\u00a0really doing matters because it stops things building up in silence and helps people get support sooner.\u00a0<\/span>That\u2019s<\/span>\u00a0why having Mental Health First Aiders at work is so\u00a0<\/span>important,<\/span>\u00a0they are there to listen, guide, and make conversations about mental health feel easier and not as daunting.\u00a0<\/span>They\u2019re<\/span>\u00a0real people\u00a0<\/span>who\u2019ve<\/span>\u00a0stepped up because\u00a0<\/span>they\u2019ve<\/span>\u00a0seen how powerful it is to talk when someone needs support. They are often the safe ‘first step’ and can signpost others to access the right resources and the professional services we have on offer when it is needed.”<\/span><\/span><\/b><\/em><\/p>

Cathryn Sims, Group HR Director\u00a0<\/span><\/b><\/p>

This year, we’re celebrating Time to Talk by featuring our mental health first aiders from various departments here at Creditsafe, who have kindly volunteered to talk about what wellbeing means to them and the program as well. Here’s what they have to say!\u00a0<\/span><\/p>

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Nathan Pennington<\/span><\/span>\u00a0<\/span><\/strong><\/h2>

Why does wellbeing matter to you?\u00a0<\/span><\/b>\u00a0<\/p>

For me, managing my mental health is a daily challenge. I liken it to walking a tightrope – Some days the rope is tight and\u00a0it’s\u00a0easier to walk, and other days\u00a0it’s\u00a0slack and I wobble. When my mood is\u00a0low\u00a0I also know that\u00a0I’m\u00a0not the best version of myself and that can start sending you into a spiral if you\u00a0don’t\u00a0keep it in check. The thing is, I know that there are loads of guys that feel this way and if I can help then I will.<\/span>\u00a0<\/p>

What inspired you to take part in the mental health first\u00a0aider\u00a0program?<\/span><\/b>\u00a0<\/span><\/p>

I often find myself in conversations with people where they naturally vent about things, whether\u00a0that’s\u00a0about work, family or just life.\u00a0I’ve\u00a0also lived and seen enough of the consequences of not\u00a0recognising\u00a0when you need to look after yourself better. If a few minutes of my time can help someone be their best self, then\u00a0it’s\u00a0a good trade in my eyes.<\/span>\u00a0<\/p>

How does our mental health first\u00a0aider\u00a0programme\u00a0help people with\u00a0wellbeing\u00a0at work?\u00a0<\/span><\/b>\u00a0<\/span><\/p>

Joining the MHFA program helped refresh me on the tools I use\u00a0everyday\u00a0in my own life, and how I can communicate these to other people. I think just having awareness that there are people in the company who are there to help when you need\u00a0it,\u00a0helps foster a better community of openness and communication.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Fortesa Gashi\u00a0<\/span><\/b><\/h2>

Why does wellbeing matter to you?<\/span><\/b>\u00a0<\/span><\/p>

Wellbeing matters to me because we can never fully know what someone may be experiencing, especially when we only see a small part of their life.\u00a0When our wellbeing is supported, it influences how we view situations, how we respond to challenges, and how we connect with others.<\/span>\u00a0<\/span><\/p>

What inspired you to take part in the mental health first\u00a0aider\u00a0program?<\/span><\/b>\u00a0<\/span><\/p>

Like many people,\u00a0I\u2019ve\u00a0been in situations where I wished a mental health first aider had been available. Being able to provide a safe outlet for someone during a difficult moment – or simply letting them know\u00a0they\u2019re\u00a0not alone – can make a meaningful impact on both their life and ours, often in ways we\u00a0don\u2019t\u00a0immediately\u00a0realize.<\/span>\u00a0<\/span><\/p>

How does our mental health first\u00a0aider\u00a0programme\u00a0help people with wellbeing at work?<\/span><\/b>\u00a0<\/span><\/p>

Both inside and outside of work, there are times when none of us\u00a0operate\u00a0at our best. The mental health first aider\u00a0programme\u00a0offers opportunities for support – whether through a quick coffee chat, a game of pool to reset, or simply creating a quiet space where someone feels comfortable\u00a0opening up. These small but intentional moments of support make a significant difference in how we feel, collaborate, and contribute as a team.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Nathan Gardner\u00a0<\/span><\/b><\/h2>

Why does wellbeing matter to you?<\/span><\/b><\/h2>

Wellbeing matters to me because taking care of ourselves is one of the most important things we can do, not just for our own health, but for the people around us. When we look after our mental and emotional wellbeing,\u00a0we\u2019re\u00a0better equipped to show up in our personal lives, our work, and our relationships.\u00a0It\u2019s\u00a0a foundation that supports everything else we do.<\/span>\u00a0<\/span><\/p>

What inspired you to take part in the mental health first\u00a0aider\u00a0programme?<\/span><\/b>\u00a0<\/span><\/p>

Creditsafe\u00a0has been an incredible place for me, not only in terms of the work I do, but also through the relationships, camaraderie, and sense of community\u00a0I\u2019ve\u00a0built here. I wanted to give something back. Becoming a mental health first aider felt like a meaningful way to do that: to be someone people can talk to, whether\u00a0they\u2019re\u00a0working through a difficult moment or simply need to know\u00a0there\u2019s\u00a0a supportive ear available.<\/span><\/p>

How does our mental health first aider programme help people with wellbeing at work?<\/span><\/b>\u00a0<\/span><\/p>

To me, the mental health first aider\u00a0programme\u00a0shows that\u00a0Creditsafe\u00a0truly cares\u00a0about its people. Investing time and training into something so important sends a strong message: wellbeing matters here.\u00a0It\u2019s\u00a0also been inspiring to see how many of our colleagues stepped forward to take on this role. That collective willingness to support one another creates a stronger, more compassionate workplace for everyone.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Phil Hawkins<\/span><\/span>\u00a0<\/span><\/strong><\/h2>

I decided to become a Mental Health First Aider because people\u2019s wellbeing has always been central to how I work, even before I was part of the HR team. I\u00a0<\/span>frequently<\/span>\u00a0see the pressures colleagues carry in the workplace, sometimes long before they say\u00a0<\/span>anything<\/span>\u00a0and I wanted to be better equipped to support them in a practical,\u00a0<\/span>confident<\/span>\u00a0and compassionate way. For me, this\u00a0<\/span>isn\u2019t<\/span>\u00a0about having all the answers.\u00a0<\/span><\/span><\/p>

It\u2019s<\/span>\u00a0about being present for honest conversations, reducing stigma, and making sure people know they\u00a0<\/span>don\u2019t<\/span>\u00a0have to struggle on their own. The Mental Health First Aider\u00a0<\/span>programme<\/span>\u00a0has given me the training and resources I can use every day; whether\u00a0<\/span>that\u2019s<\/span>\u00a0supporting individuals, helping managers handle sensitive situations, or helping to shape an environment where wellbeing matters.<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Anna\u00a0<\/span>Hennius<\/span><\/span>\u00a0<\/span><\/strong><\/h2>

Anna keeps the crucial importance of wellbeing short, sweet, but powerful. She says:\u00a0<\/span><\/span><\/p>

Wellbeing is a way of living! It is a holistic, foundational approach to life that supports your personal journey! The goal is to be happy<\/span>!<\/span>\u00a0<\/span><\/span>\u00a0<\/span><\/span>\u00a0<\/span><\/span>\u00a0<\/span><\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Sofie Boucher<\/span><\/span><\/strong><\/h2>

Why does wellbeing matter to you?<\/span><\/b>\u00a0<\/span><\/p>

Wellbeing matters to me because it shapes how we feel, think, and function every day, both in and outside of work. I\u2019ve personally experienced periods of low mental health, and I know how isolating and overwhelming it can feel when\u00a0you\u2019re\u00a0struggling. Those experiences have shown me how important it is to have the right support around you. When people feel safe, understood, and supported,\u00a0they\u2019re\u00a0able to bring their best selves to work and\u00a0maintain\u00a0a healthier balance in life.<\/span>\u00a0<\/span><\/p>

What inspired you to get involved?<\/span><\/b>\u00a0<\/span><\/p>

My motivation comes from both personal experience and my family.\u00a0I\u2019ve\u00a0supported a close family member through long\u2011term mental health challenges, and\u00a0I\u2019ve\u00a0seen firsthand how vital early support, empathy, and understanding can be. Those experiences made me want to ensure others\u00a0don\u2019t\u00a0feel alone or unnoticed when\u00a0they\u2019re\u00a0going through something difficult. Becoming a Mental Health First Aider felt like a meaningful way to make a positive difference and to be someone people can turn to without fear of judgement.<\/span>\u00a0<\/span><\/p>

How does our Mental Health First Aider\u00a0programme\u00a0help people with wellbeing at work?<\/span><\/b>\u00a0<\/span><\/p>

The Mental Health First Aider\u00a0programme\u00a0gives colleagues a safe, accessible way to reach out when they need someone to talk to. It equips trained individuals across the\u00a0organisation\u00a0with the skills to listen, provide reassurance, and guide people to the right support. It also helps build a culture where mental health is talked about openly and confidently, reducing stigma and showing that the\u00a0organisation\u00a0genuinely cares about its people.\u00a0It\u2019s\u00a0not just about responding\u00a0in\u00a0a crisis \u2014\u00a0it\u2019s\u00a0about creating an environment where wellbeing is protected, valued, and integrated into everyday working life.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Thank You To Our Mental Health First Aiders For Sharing<\/span><\/b><\/h2>

Mental health and wellbeing is something we take seriously at Creditsafe, whether it’s offering mental health support such as counselling, our mental health first aiders,\u00a0 our lunch and learn sessions, our EAP and much more, we’re always striving to look after each other. <\/span><\/p>

A big thank you to our staff for sharing to celebrate the day and the importance of awareness! Until next time.\u00a0<\/strong><\/p>

Creditsafe Group Team<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

“Talking about how\u00a0we\u2019re\u00a0really doing matters because it stops things building up in silence and helps people get support sooner.\u00a0That\u2019s\u00a0why having Mental Health First Aiders at work is so\u00a0important,\u00a0they are there to listen, guide, and make conversations about mental health feel easier and not as daunting.\u00a0They\u2019re\u00a0real people\u00a0who\u2019ve\u00a0stepped up because\u00a0they\u2019ve\u00a0seen how powerful it is to talk when […]<\/p>\n","protected":false},"author":13,"featured_media":58728,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41,18],"tags":[],"class_list":["post-58726","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-content","category-news-updates"],"acf":[],"yoast_head":"\nCelebrating Time To Talk Day: What Wellbeing Means to Our Mental Health First Aiders - 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